Return & Refund Policy
At LAVIMERA, customer satisfaction is important to us.
Return Period
We accept return requests within:
30 days
after delivery.
Return Conditions
To be eligible for a return:
- Items must be unused
- Items must be in original condition
- Original packaging should be included when applicable
Non-Returnable Items
Returns may not be accepted for:
- Used products
- Products damaged through misuse
- Personalized items
How To Request A Return
To request a return, please contact:
Email: service@lavimera.com
Please provide:
- Order number
- Reason for return
- Photos if the product is damaged or defective
Refund Processing
After receiving and reviewing your returned item, approved refunds will be processed within:
5–10 business days
Refunds will be issued to the original payment method.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within:
7 days after delivery
We will review your request and provide a suitable solution.